Booking and Cancellation Policy

Full payment is required before 3pm the day before the excursion. For any cancellation before 3pm the day before the excursion, we would give a 100% refund for which after this time, no refund would be given. In case of no-show, no refund would be given.

For any boat trip to Racha/Phi Phi/ King Cruiser, we offer a free transfer for Chalong, Kata, Kata Noi, Karon, Patong areas. If you are located outside these areas, please kindly send us a request as there would be a surcharge.

 

> Only for Similan Liveaboard trips:

  • Cancellations must be made in writing, by letter, fax or email
  • We will not accept a cancellation by telephone! Must be sent by e-mail [email protected]
  • Cancellation received 45 Days prior to departure: The Full Deposit will be returned, minus THB 1,000 for Bank fee and administration fee
  • Cancellation received less than 45 Days prior to departure: Deposit is non-refundable
  • Cancellation received less than 30 Days prior to departure: No Refund – Full Trip price will be charged
  • No show on departure date is non-refundable